Questions brokers ask before applying.
Are your leads shared with other brokers?
No. LeadSignal offers exclusive leads only: each accepted inquiry goes to one brokerage and is not resold by us. Exclusivity covers our distribution of that inquiry. It doesn’t stop a shipper from independently requesting quotes elsewhere, and it doesn’t guarantee a booking.
What does a lead cost?
Plans are agreed with your brokerage after we review your application. We don’t publish fixed prices, and nothing is charged to apply.
How do lead credits work?
Your account holds lead credits. Each delivered lead uses the number of credits agreed for its category, and your statement shows every credit added, used and returned. Credits are added after your payment is received by the method we agree with you.
Do you guarantee a number of leads?
No. Volume depends on the requests our campaigns produce, and we don’t promise a count before we have the data to support it.
Can I filter my leads by state, distance or anything else?
No. These are live, campaign-generated leads, and they go out to you as they come in. What we do match is the lead categories and service area agreed in your plan. Within that, leads aren’t filtered further by state, distance, vehicle or anything else.
Are contact details verified?
Contact details are as the shipper submitted them. We check that a request is complete and not a duplicate, but we don’t claim a phone or email is verified, and every lead says so.
What if a lead is bad?
Report it from your account. Qualifying reasons are a duplicate inquiry, both the phone and email being unusable, a person who never asked for a quote, an inquiry outside your agreement, or an exclusivity breach. Approved reports return the lead’s credits to your balance. No answer, voicemail, price shopping or a shipper choosing someone else isn’t a bad lead on its own.
Do I need broker authority to apply?
You can apply with or without your MC or USDOT number on hand. Authority is confirmed during review.
Can I pause leads?
Yes. Send a pause request from your account and our team stops new assignments. Your balance stays in place.
Who can see my leads?
Only your brokerage’s account and the LeadSignal team. Each lead is visible to the brokerage it was assigned to and no one else.
Something not covered? Apply and use the notes field — we’ll cover it during review.