Privacy policy
The short version
- Each shipper inquiry goes to one brokerage only. We don’t sell personal information as a list.
- We collect only what we need to run leads, accounts and billing.
- A launch-list email is used for one message, when applications open.
- You can ask us to see, correct or delete your information at any time: hello@getleadsignal.com.
1. Who we are
LeadSignal (getleadsignal.com) provides exclusive auto transport and heavy equipment shipping inquiries to transport brokerages. This policy explains how we handle information about brokerages that use the service, shippers whose inquiries we deliver, and visitors to this website.
2. Information we collect
- Brokerages. The details you give us when you apply or set up an account, such as business and contact names, email, phone, authority numbers and the areas you cover, plus your account activity.
- Shippers. The details in a quote request, such as name, contact details, pickup and delivery locations, vehicle or equipment details, and the consent given to be contacted by a transport broker, with the time it was given.
- Launch list. If you ask to be told when applications open, your email address, the date you signed up and the IP address used, which helps us stop spam sign-ups.
- Technical information. Basic server logs, such as IP address and request times, used to keep the site secure and working.
3. How we use it
- To review applications and run customer accounts.
- To deliver each shipper inquiry to one brokerage, with the shipper’s permission.
- To handle bad-lead reports, billing and disputes.
- To send launch-list subscribers one email when applications open.
- To protect the service against misuse and keep it secure.
4. How information is shared
A shipper’s inquiry is shared with one brokerage only, never resold or shared as a list. We use service providers to host the website, database and email, and they handle information only to provide those services to us. We may also disclose information when the law requires it.
5. Cookies
We use only the cookies the site needs to work: one that keeps you signed in, and one that saves an application in progress. We don’t use advertising or tracking cookies.
6. Security
Accounts are invitation-only and each brokerage can see only the leads assigned to it. Access is enforced on our servers and in our database, connections are encrypted, account activity is logged and data is backed up nightly. No system is perfectly secure, but we work to protect your information.
7. How long we keep it
Launch-list addresses are deleted 30 days after applications open, or sooner if you ask. Account, lead and billing records are kept for as long as needed to provide the service and to handle billing and disputes.
8. Your choices
You can ask to see, correct or delete your information, or to come off the launch list, by emailing hello@getleadsignal.com. We’ll respond within 30 days.
9. Changes to this policy
If we update this policy, we’ll change the date at the top of this page.
10. Contact us
Questions about this policy or your information: hello@getleadsignal.com.